1. Eligibility for Refunds
We offer a 7-day refund policy on eligible digital products, provided that:

• The product is defective or does not function as described.
• Our technical support team is unable to resolve the issue within the refund period.
• The refund request is submitted within 7 days of purchase.

2. Non-Refundable Items

• Downloaded digital products that function as described.
• Services that have already been rendered.
• Customized or personalized digital solutions.
• Refund requests due to change of mind or user error.

3. How to Request a Refund

• Contact us at info@promoserviceprovider.com with your order details.
• Provide a clear explanation of the issue along with relevant screenshots.
• Our team will assess your request and respond within 3-5 business days.

4. Refund Processing

• Approved refunds will be processed within 5-10 business days.
• Refunds will be credited to the original payment method.

For any refund-related queries, please contact us at info@promoserviceprovider.com or call +1 (862) 256-5453.